Privacy

You don't create a Dr. Eric account to start. We don't ask for your name, email, or phone number to begin a session.

You're identified to us only by the one-time session link tied to your payment — not by a personal profile.

We do not record your voice session. Dr. Eric is designed for live voice guidance only.

To deliver the live voice session, your audio may be processed by our voice and AI technology providers during the session. Dr. Eric is designed for live voice guidance, not for creating a stored session history.

We do not create a Dr. Eric transcript for you to review later. The session is designed for live voice guidance only.

Payment is handled by the payment provider (for example, PayPal). Dr. Eric does not see or store your full card details.

The payment provider processes your payment under its own privacy terms, which apply alongside this page.

To run sessions and support refunds, we keep a small amount of non-health information: a payment reference, the session link's status (such as unused, used, or expired), the package you chose, your language, and timestamps.

Dr. Eric product records are designed around payment and session operation metadata, not the content of what you say in the voice session. After payment, we ask you to complete a structured Private Session Setup so we can personalize your voice session — this is a personalization step, not a medical diagnosis, assessment, treatment plan, prescription, or medical record.

Your Private Session Setup answers are used to personalize this single session. They are not shared with the payment provider and are not placed in web links. In this version, we do not keep your raw setup answers as a permanent medical record; a short session context summary may be used during your live session to help Dr. Eric understand your context, and it is processed by our voice and AI technology providers as described above.

No advertising script from Meta or any other platform runs on dreric.ai. On our public marketing and content pages, we send Meta a limited PageView signal that carries our bare domain name, dreric.ai, and nothing else: not the page you read, not the health topic you were looking at, not anything in the web address. We use it to build an audience of browsers that have visited the site, so Dr. Eric ads can reach them again. The signal and its associated advertising cookies can recognize a browser — even though we never ask you for your name, email, or an account.

This runs by default, and you can turn it off at any time on our Your Privacy Choices page, linked in the footer of every page. Turning it off stops the signal immediately and deletes the advertising cookies this site created.

When a payment is completed and advertising tracking is on, we send Meta a limited Purchase event to measure which ads lead to completed purchases. It includes the purchase status, the amount paid, the currency, an opaque random event identifier generated by us, our bare domain name (dreric.ai), and the Meta advertising identifiers already described above (such as _fbp and _fbc, when present). It does not include the package you chose, any health topic, your question, any page path, your language, your PayPal or payment-provider transaction ID, your name, email address, phone number, or anything from your private session. If advertising tracking is off, we do not send this event, and your payment continues normally.

We never send browsing events from the private voice room, checkout, or our policy, terms, refund, support, medical-disclaimer, and Your Privacy Choices pages, regardless of your setting. The only event that may be sent after a completed payment is the limited Purchase event described above, and only when advertising tracking is on.

We do not put health details, or anything you say in a session, into advertising pixels or analytics.

Any product analytics we use are limited to non-sensitive events such as page views, button clicks, and whether a payment succeeded.

We use functional cookies needed for the site to work and remember your language. If analytics or advertising tools are used, they must not include health details or anything you say in a session.

You can ask about your information, request a refund, or get help with a session at any time.

Contact support at support@dreric.ai.